Our Commitments To You

Alphatrad Worldwide Ltd respects and protects the privacy of the individuals that use our website. Individually identifiable information about you is not willfully disclosed to any third party without first receiving your permission, as explained in this privacy policy (“Privacy Policy”).

You are in control of the personal information you provide online to Alphatrad Worldwide Ltd and you can:

• Ask for a copy of your personal information.
• Ask for your personal information to be corrected or updated.
• Ask us to remove your personal information from our records.

To do this, please contact us at the e-mail address listed at the bottom of this statement. Alphatrad Worldwide Ltd will use reasonable efforts to provide that information to you.

This Website may contain links to other sites that are outside of Alphatrad Worldwide Ltd’s control. These sites may have their own policy regarding privacy and you are encouraged to read their Privacy Policy.

Information Sharing and Disclosure

Alphatrad Worldwide Ltd will not sell or rent your personal information to anyone.

We may share personal information collected on the Website with our partners and third parties but only with your consent, which can be granted in the form of an opt-out at the points where personal information is collected.

We may disclose personal information when required by law or if in good faith we believe that such action is necessary in order to conform to the requirements of law or comply with legal process served on the Website.

Personal Information

Personal information is information such as your name, birth date, e-mail or mailing address that can be used to uniquely identify you.

You can access any Alphatrad Worldwide Ltd Website and browse it without providing your personal information. However in order to participate in some of the activities available, or to benefit from services offered on the Website, a user must provide personal information (including, but not limited to, your name, address, telephone number, email address, and credit card number if you place an order with us).

When you purchase a product or service, Alphatrad Worldwide Ltd will collect credit card information for invoicing purposes. This information is processed for Alphatrad Worldwide Ltd by a third party partner. That third party and Alphatrad Worldwide Ltd use security techniques, including encryption and secure servers, to protect against any unauthorized access to transmitted information used for invoicing purposes. Neither Alphatrad Worldwide Ltd nor our third party partner stores, uses, or shares, credit card information for any other purpose.

Personal information collected on this Website is used primarily for the purpose it is requested. In particular, contact information such as name and e-mail addresses is used to provide users with the services they have chosen on this Website, such as, for example, the translation services.

We may use personal information collected to contact users in connection with their inappropriate use of this Website, non-compliance with any Terms and Conditions of Use, or in connection with a complaint filed by another user.

Anonymous Information

Alphatrad Worldwide Ltd may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies (see below) when you visit any of our web pages. For instance, when you visit one of our websites, our web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows ’95 or Mac OS), and the domain name and address of your Internet service provider (e.g., America Online, Earthlink). Read how to enable cookies.

A “cookie” is a small text file, stored by your browser on your computer’s hard drive, which can be read by our system when you return to our site. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that if you wish. Whilst Alphatrad Worldwide Ltd uses cookies to track your visit to our site, this information does not identify you personally and you remain anonymous unless you provide Alphatrad Worldwide Ltd with personal information.

In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, household size, zip/postal code, preferences and interests.

Managing the Use of Your Cookies

All Web sites which operate across certain parts of the European Union by law must obtain consent from users in using or storing cookies on their computers or mobile devices. You are not obliged to accept cookies and you may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.

You can control the cookies by having them on your browser, deleting them individually or deleting all of them. You can also set your browser not to accept any cookies. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser, not accept cookies and instead ask for your consent to be given before each cookie is set on your device. This gives you control over what is set on your device. Please be aware that in doing this, it may slow down your browser experience. There are different levels of control in using your cookies. You will be able to prevent only third party cookies being deployed, effectively opting out of behavioral advertising or allowing you to block specific companies that you do not wish to deploy a cookie.

Use of Personal Information

We may use your personal information to contact you. For example, we may send you marketing or promotional materials including emails or other information; we may respond to your comments or requests for information; or we may contact you, if needed, in the course of processing or shipping your order for products or services offered through our websites. We may also enhance or merge personal information with data obtained from third parties for the same purposes.

We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites’ content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors’ needs. Alphatrad Worldwide Ltd does not collect personal information automatically, but we may combine non-personal information collected automatically (e.g., through cookies) with your previously submitted personal information.

Alphatrad Worldwide Ltd occasionally sends visitors emails describing new products, promotions or events. These services are optional and you may request to opt-out of these services completely, at any time. We will only store your personal information for a reasonable period of time.

Alphatrad Worldwide Ltd is SDL Trados Certified and SDL Certification is the industry’s premier technology based certification which provides a recognized standard of excellence in SDL software knowledge.

If you have any questions, comments, or concerns about this Privacy Policy, please contact us as follows:

The Penthouse
Padre Pio Block
Santa Teresa Street
XGHAJRA
XJR 1040
Malta, MT

Email: info (at) alphatrad.net